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Periods of Availability - further information and examples

Remember:
If driver is notified of specified waiting time = POA
Unspecified waiting time = working time
 
Periods of Availability examples
POA Case study 1. You have broken down!
 
Example 1
 
You call in and the shift supervisor tells you that a mechanic is on his way. Mechanic turns up an hour later, tells you nothing, then takes an hour to fix vehicle.
 
POA = 0 Working time = 2
 
Example 2
 
You call in and the shift supervisor tells you that a mechanic will be with you in an hour. Mechanic turns up an hour later, tells you nothing, then takes an hour to fix vehicle.
 
POA = 1 Working time = 1
 
Example 3
 
You call in and the shift supervisor tells you that a mechanic will be with you in an hour. Mechanic turns up an hour later and tells you nothing, so you ask him how long he thinks he will be. He says an hour and then takes an hour to fix vehicle.
 
POA = 2 Working time = 0
 
Solution = Ask how long are you going to be
 
If driver notified of wait = POA
 
Unforeseen waiting= work
 
Case study 2. Waiting in the Canteen
 
Example 1
 
A Driver knows there is a standard POA period of one hour for loading; he waits in depot rest room on call. This specified delay unexpectedly continues for another hour.
 
POA = 1 Working time = 1
 
Example 2
 
A Driver knows there is a standard POA up to a period of one hour for loading; he waits in depot rest room on call. Just before the hour is finished he asks how soon until they finish loading and is told "sorry mate it will be another hour".
 
POA = 2 Working time = 0
 
Solution = Ask how long they are going to be
 
Case study 3. Queuing at a delivery
 
Example 1
 
You turn up at a new depot you have never visited before only to find a long queue. You sit there for two hours before your turn.
 
POA = 0 Working time = 2
 
Example 2
 
You turn up at a new depot you have never visited before only to find a long queue. You get out of the cab and ask how long you are likely to have to wait. They say two hours, so go and get a coffee and sit there for two hours before your turn.
 
POA = 2 Working time = 0
 
Example 3
 
You turn up at a new depot you have never visited before only to find a long queue. You get out of the cab and ask how long you are likely to have to wait. They say two hours but tell you that you must stay with your vehicle in case you have to move it. You sit there for two hours before your turn.
 
POA = 0 Working time = 2
 
Example 4
 
You turn up at a new depot you have never visited before only to find a long queue. You get out of the cab and ask how long you are likely to have to wait. They say two hours but tell you that you must stay with your vehicle for saftey reasons. You sit there for two hours before your turn.
 
POA = 2 Working time = 0
 
Example 5
 
You turn up at a location that you visit every week and the queue is as long as usual. You know from experience that it will be two hours before your turn. You can go for a coffee but choose not to, so you sit there for two hours before your turn.
 
POA = 2 Working time = 0
 
Solution = Ensure you know how long they are going to be and can leave your vehicle
 
Case study 4 Loading your vehicle
 
Example 1
 
You arrive at the yard and are requested to go and help load your vehicle which takes one hour.
 
POA = 0 Working time = 1
 

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